Job Summary
This is an exciting opportunity to join a dynamic industry sector as a Service Operations Coordinator.
The role involves coordinating and managing the efficient operation of service-related activities, ensuring seamless customer experiences and maintaining effective administrative support for other departments.
Main Responsibilities:
* Respond to customer inquiries and schedule service appointments in a timely manner
* Maintain accurate and up-to-date records of customer interactions and service schedules
* Communicate effectively with customers, mechanics, and other stakeholders to ensure smooth service delivery
* Consult with mechanics to determine the most cost-effective solutions for repairs
* Prepare and send invoices for services rendered, receiving payment promptly
We are looking for a candidate with:
* Prior experience in a reception or after-sales role, preferably in the motor industry
* Excellent communication and interpersonal skills, with a friendly and professional demeanor
* Initiative-taking professional with strong organizational and administration skills
* Able to work collaboratively as part of a team, prioritizing tasks efficiently
Benefits: This role offers a unique opportunity to develop your skills and experience in a fast-paced environment, working closely with customers and internal stakeholders. If you have a passion for delivering exceptional service and are looking for a challenging role that will help you grow professionally, we encourage you to apply.