Resourcekraft delivers end-to-end energy data solutions, from hardware specification to advanced analytics and bespoke reporting. Our mission is to help clients reduce carbon emissions and optimise energy performance through accurate, real-time energy intelligence.We are seeking a Business Systems Analyst to support the operation and the continuous improvement of our Energy Management System (EMS). The role involves hands-on configuration of hardware and software, understanding energy data flows, and ensuring reliable performance across diverse client environments. The successful candidate will manage service delivery, collaborate with suppliers, and maintain high operational standards that support client sustainability goals. You will work closely with engineering and client teams to analyse, troubleshoot and optimise energy-related systems, drawing on knowledge of metering technologies, data acquisition and EMS infrastructure.Key Responsibilities:System Configuration and DeploymentMonitoring and SupportTechnical OperationsCollaboration and Process ImprovementCommunication and ComplianceTraining, Testing and DocumentationService and Operational Co-ordination.What you will need:Fluent in written and spoken EnglishMinimum 4 years experience working in customer support, administrative or sales/purchasing administration or office managementStrong interpersonal and relationship-building skillsStrong organisation, planning and prioritisation skillsProven ability to work to deadlines, be adaptable and multitaskBe a team player with a high level of dedication, attention to detail and be a proactive problem solver capable of working on their own initiativeDetailed knowledge of Microsoft Office (Word and Excel) with an emphasis on excelComfortable working with technologyAbility to perform tasks methodically and consistently.Location:4 days onsite in Limerick and 1 day WFHBenefits:Competitive pay scaleRegular salary/performance reviewsWork with a small teamIncome protection and death-in-service benefits23 days annual leave and a ME day