Christmas Customer Assistant - Fashion, Home & Beauty - Douglas Isle of Man
Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you\'ll become a champion of our stylish products, on-trend designs, and exceptional customer service. We\'re looking for passionate and fashion-forward individuals who are excited to dress the nation. You\'ll be a brand ambassador who’s ready to recommend our newest fashion items and ensure customers feel valued every time they shop with us.
Work Pattern
* Sunday 09:00-16:30
* Wednesday 06:00-13:30
* Thursday 12:00-18:30
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring shelves are stocked with product
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service
* Build expert product knowledge to sell and recommend our products and services
* Utilise digital tools and communication channels to deliver for the customer every time
Key Capabilities
* High levels of customer service
* Attention to detail and commitment to excellent work
* Open to and acts upon feedback
* Ability to plan and manage own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Everyone’s Welcome
M&S is committed to an inclusive organisation with flexible working opportunities. If you require reasonable adjustments to any part of the recruitment process, please share those requirements during your application so we can ensure a fair process.
Other
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industry: Retail
We are an equal opportunity employer and welcome applicants of all backgrounds.
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