Job Overview:
We are seeking a seasoned professional to lead our team in delivering exceptional customer experiences.
This role requires strong leadership and communication skills, with the ability to motivate and develop colleagues to achieve outstanding results.
The ideal candidate will have experience in people management, with a proven track record of driving business growth and improving operational efficiency.
Skillful time management and adaptability are key traits for this position, as you will be working across multiple projects simultaneously.
You will also be expected to stay up-to-date with industry trends and developments, applying your knowledge to drive innovation and improvement within the business.
We offer a dynamic and supportive work environment, where you can grow and develop your skills alongside a talented team.
Key Responsibilities:
* Lead and motivate a high-performing team
* Develop and implement business strategies to drive growth and improvement
* Manage cash, stock control, refunds, and exchanges
* Support recruitment, performance management, and succession planning
* Maintain health & safety standards and create a great shopping experience
Requirements:
* Retail, sales, or operations experience with exposure to people management
* Strong leadership and communication skills
* Ability to support and develop colleagues while driving results
* Innovative mindset and appreciation for diversity
Benefits:
We offer a competitive salary and benefits package, including opportunities for career development and growth.
About Us:
We are a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences and driving business success.