We're looking for a reliable and technically skilledIT Technician Support Specialistto join our remote team. If you enjoy tackling technical challenges, supporting end-users, and keeping systems running smoothly, this role offers a great opportunity to grow your expertise in a collaborative environment.What You'll Do: Provide day-to-day technical support through email, chat, or phone Troubleshoot hardware, software, and network-related issues Configure, install, and maintain devices, applications, and systems Manage support tickets, document resolutions, and follow up when needed Assist with system updates, security patches, and ongoing maintenance Support onboarding by preparing and setting up user accounts and devices Work with IT and operations teams on escalations and process improvements Identify recurring technical issues and recommend solutions to enhance efficiencyWhat You Bring: Strong troubleshooting skills and a solid understanding of IT fundamentals Familiarity with operating systems, basic networking, and common office software Clear communication and the ability to explain technical concepts to non-technical users Strong sense of responsibility and the ability to work independently in a remote setting Experience with ticketing systems or ITIL practices is a plus Previous help desk, IT support, or technical support experience is highly beneficialWhat You'll Gain: A fully remote work environment with flexibility A role that allows you to expand your hands-on technical skills Clear growth opportunities into Senior Support, Systems Administration, or IT Operations A supportive team culture focused on collaboration and problem-solving Exposure to a variety of tools, technologies, and environments The chance to make a real impact by ensuring smooth day-to-day operationsThis is an excellent opportunity for someone who enjoys working directly with users and solving problems that matter. As an IT Technician Support Specialist, you'll play a key role in keeping systems reliable, secure, and user-friendly. Your contributions will help the team stay productive and ensure a seamless experience for all users.If you're dependable, tech-savvy, and excited to support a dynamic remote environment, we'd love to hear from you. Apply now to join us as an IT Technician Support Specialistand take the next step in your IT career.Hiring #ITSupport #ITJobs #RemoteJobs #HelpDesk #ITTechnician #TechCareers #JoinOurTeam