Pharmacy Healthcare Professional
We are seeking a skilled and motivated individual to work as a Pharmacy Healthcare Advisor. Our goal is to deliver excellent customer service and provide expert medical care, advice and value to our patients and customers.
Purpose Of Role
* Maintain the standard of category management and merchandising within the Pharmacy as directed by the Managing Pharmacist and in line with Company standards.
Duties And Responsibilities
1. Provide product information and advice to customers across all product ranges in the Pharmacy, consulting with the Managing Pharmacist as appropriate.
2. Maintain good stock control including rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the Managing Pharmacist.
3. Deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
4. Work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation as required by the Managing Pharmacist.
Teamwork
This role requires a high level of pro-activity and an ability to work on own initiative. You will need to build relationships with others in the pharmacy to create a positive working environment and participate in staff training programmes.
Customer Focused
We are passionate about exceeding expectations by making our community pharmacies the local destination of choice and delivering customer service to the highest quality.
Requirements
* 1 year's experience in Pharmacy/Retail/Hospitality
* Cashier experience an advantage
* Excellent communication skills, both written and verbal
* Ability to use discretion when addressing customer queries and to treat customer/patient information confidentially
* Good attention to detail is essential
* Organised with a proven ability to multi-task successfully under pressure
* Ability to work on own initiative and as part of a team
* Basic IT skills are an advantage