Role Overview
">
As a Customer Service Professional, you will be responsible for delivering exceptional customer experiences and ensuring the seamless execution of daily store operations. Your primary goal will be to create a fantastic journey for all customers who shop at our stores.
">
Key Responsibilities
">
">
* Interacting with customers in a pleasant, friendly, and helpful manner to meet their needs and resolve any issues promptly.
">
* Maintaining a clean and organized store environment, adhering to high standards of cleanliness and hygiene.
">
* Ensuring stock loss controls are followed in all areas of the store to prevent losses and maintain inventory accuracy.
">
* Rotating and stocking products efficiently to ensure freshness and minimize waste.
">
* Assisting with stock counts, managing waste, and maintaining accurate records.
">
">
Requirements
">
To succeed in this role, you will need:
">
">
* A positive attitude and excellent customer service skills to deliver an exceptional customer experience.
">
* The ability to work effectively in a fast-paced, dynamic environment with varied tasks and responsibilities.
">
* Good communication and teamwork skills to collaborate with colleagues and provide support when needed.
">
* Basic mathematical skills to handle cash, operate tills, and manage stock accurately.
">
* Reliability and flexibility to adapt to changing circumstances and work schedules.
">
">
Benefits
">
We offer a competitive salary, including a basic rate, unsocial hours pay, overtime pay, and bank holiday pay.
">
Additional Benefits
">
We also provide:
">
">
* 20 days' annual leave (pro rata)
">
* Company pension after one year of service
">
* Opportunities for career development and growth within the company
">
* Discounts on mobile plans, broadband services, and other benefits
">
* A bike-to-work scheme and Employee Assistance Programme
">
">
Conclusion
">
This is an exciting opportunity to join our team and contribute to the success of our business. If you are a motivated individual with excellent customer service skills and a passion for delivering exceptional experiences, we encourage you to apply for this role.
"],