#10436 - Customer Service Advisor, 23k, bonus, Galway
About the job #10436 - Customer Service Advisor, 23k, bonus, Galway
We are currently looking to recruit a Customer Service Advisor for a full-time role based in Galway.
Responsibilities :
* Responding to customer complaints
* Escalating problems to the technical team or other members of the product team
* Updating customer information in the company database
* Providing information about new and existing products and services
* Tracking and processing new orders and refunds
* Making sales and processing payments, when necessary
* Performing administrative tasks as assigned by the Supervisor
Requirements :
* Excellent verbal and written communication skills
* Patience and the ability to remain calm in stressful situations
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