We are seeking a skilled professional to fill the role of Information Support Officer within our Regional Office team in Raphoe. As part of this role, you will be responsible for providing exceptional customer service to clients who contact us by telephone, email, letter and in person. Job Description This is a great opportunity to join one of Ireland's largest voluntary organisations and make a difference in your community. The successful candidate will have experience handling a diverse range of callers - both in-person and by telephone. * Provide support to volunteers across various settings including housing, community care, shops, administration, and other specialist areas * Work closely with colleagues to deliver high-quality services that meet the needs of service users