Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about the hospitality industry and have experience in meetings and events? If so, we want to hear from youAbout the Role:We are looking for a highly motivated Food and Beverage Assistant to join our dynamic team, specifically focused on supporting meetings and events. You will play a key role in ensuring the smooth operation of all food and beverage services for our valued guests.General Responsibilities:Provide Efficient, prompt and courteous serviceServes restaurant guests their orders promptly and courteouslyAccurately records guest orders and serves food and beverage ordersChecks periodically with guests to see if they would like anything elseProcesses guest checks accuratelyDeals with compliments and complaints reporting them to the manager/supervisor.Arranges furniture in the restaurant area as neededEnsures that the working area and station is stocked with "mise-en-place" and kept clean and tidy at all timesEnsures that all items of service and consumable goods meet the required level of serviceMaintains a thorough working knowledge of the restaurant menu, wine and beer list, and content of menu items to be able to advise guests on selection and promote additional sales accordinglyPromotes additional sales by taking opportunities to up-sell, in a manner that is professional and courteousAssists the restaurant supervisors and management in the running of the restaurant and room service operation.Confers with the Restaurant Manager concerning set-ups and reservationsHas full knowledge of alcohol and liquor policies and regulations, and complies fully with themOther important miscellaneous duties:Stays current with activities in the hotel by reviewing the communication log book each shift; updates log book for next shiftAssists the Restaurant Manager when requestedAttends meetings and training required by the ManagementAccepts flexible work schedule necessary for uninterrupted service to hotel guestsContinuously seeks to endeavour professionalism in own job functionAvailable to work any day Monday - SundayQualifications:Minimum of 1 year experience in a food and beverage service role, preferably within a hotel setting.Proven experience supporting meetings and events.Excellent communication and interpersonal skills, with the ability to build rapport with guests.Strong teamwork and collaboration skills.A positive and enthusiastic attitude with a dedication to exceeding guest expectations.Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.A flexible approach to scheduling, including evenings and weekends.Basic knowledge of food and beverage service procedures is a plus.What we offer:Competitive salary and benefits package.Work in a dynamic and supportive team environment.The chance to be part of a team creating exceptional guest experiences.Complimentary staff meals on shift.Free gym membership to support your health and wellbeing.Access to a confidential Employee Assistance Programme (EAP).Generous staff discounts on stays at hotels within our group.Career development & training opportunities to help you grow with us.Team recognition rewards and social events.Free parking on-site.Opportunities for internal promotions and cross-training.If you are interested, please apply with your CV for immediate consideration