Head of Transformation Delivery
Permanent
Dublin city centre
The role:
The Head of Transformation Delivery will be the leader of programme delivery ensuring that programme execution is strategically aligned, well-governed and outcome focused.
The role will work closely with the Head of Technical Transformation, Head of Organizational Design & Head of Business Transformation to deliver a program aligned ton the clients refreshed strategy.
Responsibilities:
* Lead the design and evolution of the programme team, embedding governance standards and decision-making frameworks.
* Ensure transformation activities are sequenced and prioritised for ease & value.
* Maintain oversight of initiative interdependencies, risks, delivery milestones and critical path.
* Owner of all programme design & end to end delivery materials.
* Ensure effectiveness of Steering Groups and effective oversight of external partners & suppliers.
* Programme Management from initiative scoping, solution design, build, test &
* training
* Provide coordination and clarity across key change functions within the programme including PMO, Business Analysis, Business Change, Communications, Organisational Design and Resource Planning.
* Oversee the design and delivery of business readiness strategies to ensure successful adoption of new systems, processes and behaviours.
* Act as a trusted partner to the programme team, the executive board and crossfunctional
* teams as required.
Skills required:
* 10 years + experience leading or enabling business transformation across people, process and technology.
* Experience managing multi-vendor transformation programmes.
* Hands-on experience of technology implementations across CRM, Finance, Digital Engagement
* Demonstrable delivery of successful change adoption.
* Demonstrated ability to manage cross-functional projects, mitigate delivery risk and drive measurable outcomes throughout each stage of the program.
* Knowledge of team structure & skill set required to deliver a successful program.
* Proven experience of hybrid delivery methods, transformation governance, and roadmap execution.
* Project & Programme management qualifications are essential.
* Experience with Salesforce would be advantageous.
* Experience in financial services or other regulated environments would be advantageous.