Job Title: Operations & Key Accounts Coordinator
Location:
Rathcoole
Department:
Operations
Contract:
Full-time / Permanent
Working Hours:
Monday–Friday, 9am–5:00pm
Reporting to:
Operations Manager
About Elis Pest Control
* Elis is a leading provider of professional pest control services, dedicated to protecting homes, businesses, and organisations across Ireland. Our team is committed to delivering safe, effective, and reliable pest management solutions supported by strong training, professional standards, and exceptional customer service.
Why Join Elis?
* Competitive salary and benefits
* Opportunity to work with an experienced, supportive team
* Ongoing training, development, and certification pathways
* A role where your work makes a real impact on client safety and satisfaction
The Role
We are seeking an
Operations & Key Accounts Coordinator
to support our Operations team and key client accounts. This role is central to ensuring smooth day-to-day operations, strong client communication, and service delivery in line with agreed SLAs.
Key Responsibilities
* Support daily operational coordination of field teams
* Act as a key point of contact for key client accounts
* Monitor service delivery against SLAs and support issue resolution
* Prepare weekly, monthly, and quarterly PowerPoint reports for key accounts
* Build and maintain strong, long-term client relationships
* Analyse customer data to identify service improvements and growth opportunities
* Handle customer queries and complaints in a professional and solution-focused manner
The Ideal Candidate
* Experience working in a busy, fast-paced team environment
* Strong communication and interpersonal skills
* Excellent organisational and planning abilities
* Analytical mindset with confidence using customer data
* Proficient in Microsoft Office and planning systems
* Good geographical knowledge of Ireland
* Proactive, customer-focused, and detail-oriented
How To Apply
If you are an organised and customer-focused professional looking to build your career with Elis, we would love to hear from you.
Please apply below with your
CV and cover letter
. We look forward to hearing from you.