We are seeking a confident, detail-oriented andguest-focused Conference & Banqueting Managerto oversee all weddings, meetings, and events at the hotel. From show rounds to breakdowns, your ability to lead a team and create memorable guest experiences will be key to your success. This role is perfect for someone who thrives in ahospitalityleadership position, has a flair for events, and is highly organised and hands-on. What Youll Need Strongwedding and event management experience Excellentcustomer serviceandcommunication skills Proven skills inF&B staff training, customer service delivery, and service etiquette Comfortable withreport writing, emails, training plans, and admin tasks Strongleadership skillsto manage and motivate a team Excellentattention to detailwith a drive to exceed guest expectations Highly organised and capable ofprioritising under pressure Excellentwritten and verbal communication A professional and polished appearance 5 years experience in hospitality managementpreferred Key Responsibilities Oversee and coordinate allweddings, conferences, and banqueting operations Ensure function rooms are perfectlyset up and broken downfor each event Maintain clear communication and updates with theWedding & Events Manager Conductwedding show roundswhen the Events Manager is unavailable Support theSales, Weddings & Eventsteams in all banquet-related operations Stay up to date onmenus, pricing, and promotions; liaise with theSales & Marketing Directorto drive new business Assist in organising and deliveringguest and staff promotional events Ensure all new products (e.g. wine lists, props) are introduced to high standards Deliver all banqueting services to thehighest level of excellence Respond promptly to guest requests and feedback to ensure complete satisfaction Monitor competitor activity and suggest improvements to services or pricing as needed Collaborate with other departments to meet guest expectations seamlessly Maintain awareness of hotel promotions and local events Complete and manage all relevantmaintenance and standards checklists Promote a positive team environment with fairness and consistency Keep thewedding storage areatidy and well-organised Train, guide, and upskill the banqueting teamto desired service levels If youre passionate about events, love creating seamless guest experiences, and want to work in a dynamic hotel environment, we want to hear from you. Skills: Conference Banqueting Customer Service Food & Beverage