CH Marine is one of Ireland's leading marine equipment suppliers in both the retail and wholesale sectors. We are presently seeking applications for a Telephone Sales and Customer Services agent to join our busy team in Cork city. This is an all-year-round full time position in a progressive company and will suit candidates, who enjoy responsibility, being part of a team and working in a fast paced and busy environment.
Key responsibilities include:
· Answering and directing numerous incoming calls
· Basic telephone and online sales management
· CRM
· Provide escalation of service & delivery
Skills required
· Knowledge and experience in a busy customer service position for at least 2 years
· Knowledge and experience of sales and invoicing platforms
· Ability to manage large numbers of incoming calls and queries
· Excellent organisational skills and accountability
· Ability to maintain high standards of friendly professionalism
· Knowledge of the marine industry an advantage but not essential
Hours of Work
40-hours per week based around operating days of Monday to Friday
Salary
€30K + per annum with a review after 3 months of starting
Additional notes:
1. Reporting to Department Manager
2. Annual Leave, 20 days per year apart from bank/public holidays
3. Access to Company Pension Scheme
4. Opportunities to progress within the company
Job Type: Full-time
Pay: From €30,000.00 per year
Language:
* English (preferred)
Work Location: In person