Join to apply for the Customer Retention Manager role at Alternatives
Join to apply for the Customer Retention Manager role at Alternatives
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Managing Partner at Alternatives | Driving Growth with Bespoke Talent Solutions
Our client, a leading Irish organisation, is seeking a commercial customer-focused Proposition & Retention Manager to lead their base management strategy, driving growth, loyalty, and revenue across their mobile customer base.
This is a 12 month contract, based in Dublin 1 (Hybrid role 2 days onsite).
Joining a rapidly expanding marketing team, the successful candidate will -
* Lead retention, loyalty, and upsell campaigns
* Develop offers to reduce churn and re-engage inactive customers
* Collaborate with CRM, Digital, Data, and Sales teams to deliver results
* Analyse performance and optimise pricing, retention, and the in-life customer journey
* Act as the customer’s voice in shaping propositions
The ideal candidate will have
* 5 years’ experience in product, proposition, or commercial management (telecoms/mobile preferred)
* Strong commercial acumen and base management expertise
* Data-driven mindset with excellent attention to detail
* Proven ability to lead cross-functional projects in a fast-paced environment
Please contact Eimear in Alternatives or click apply for more information
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Marketing
* Industries
Telecommunications and Utilities
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