IT Operations Lead
We are seeking a seasoned IT operations professional to assume responsibility for the effective management of our day-to-day IT systems and services.
This role combines hands-on technical expertise with operational coordination, requiring someone who is comfortable working autonomously and taking ownership of service delivery.
The Role:
* Owning daily IT operations across infrastructure, systems, and end-user environments;
* Acting as the primary escalation point for IT issues impacting business operations;
* Coordinating and overseeing third-party IT service providers;
Candidate Profile:
This opportunity will suit an experienced IT operations or infrastructure professional with strong hands-on experience supporting Microsoft-based environments. The ideal candidate will possess a solid understanding of hardware, operating systems, and troubleshooting skills.