Posted: 21h ago
The role
Contract: PermanentSalary: Competitive Salary & Great Benefits
If you want to be part of a friendly team that takes pride in their work and thrives on making our guests happy, this opportunity to join our Front Office team is perfect.
With your impressive knowledge of our hotel, facilities, local area and more, as a Reservations Agent, you will be the friendly voice our guests hear when they want to learn more about staying with us. You will efficiently handle guest reservations, co‑ordinating with the front office to ensure smooth check‑ins and superior guest experiences. As this is an office‑based position, you should be comfortable with using computers. Strong written and verbal communication skills are essential to this role as you will be responding to guests queries by email and phone.
This is a full‑time role, with shifts varying across a Monday to Saturday schedule currently.
The perks of working at The River Lee Hotel
30 days of holiday including public holidays, increasing to 35 with length of service
Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers
Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
50% off food when dining with the Doyle Collection
Great location with easy access to public transport
In‑house training team dedicated to your personal development
Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
Save money with our Cycle to Work scheme and plan for your future with our pension
Staff summer parties, Christmas parties and regular team get togethers
Refer a Friend Bonus Scheme
Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.
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