The Role:
1. To ensure that the guests are offered the highest quality standards in service and care, anticipating their needs and being attentive at all times.
2. To liaise with Head Porter to ensure a par stock level of stationary, linen and amenity requirements in order to ensure consistency in standards.
3. To ensure area(s) under the control of the porters department are properly cleaned at beginning and end of service, ready on time and appropriately stocked.
4. To provide a safe and secure environment for guests, employees and visitors at all times.
5. To have pride and commitment in your area of work.
6. To carry out relief night porter shifts as required.
The ideal candidate will have:
1. Excellent communication and interpersonal skills.
2. Previous experience in a similar role desirable but not essential.
3. Guest Care focused.
4. Friendly outgoing personality with a 'can-do' attitude.
5. Reliability and enthusiasm.
6. Midweek and weekend availability is required for this role and is not suitable for candidates looking for summer work only.
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