DUBLIN SIMON COMMUNITY, 5 Red Cow Lane, Dublin 7, D07 PD37
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Application Details
In order to work in Ireland a non‑EEA National, unless they are exempted, must hold a valid employment permit. Please review the eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description
About the role: Contract Type– Full‑Time Permanent. Working Hours– a 5 week rolling roster of night shifts, 37.5 hours a week, from Monday to Sunday availability. Location– Chester House, Phibsboro, Dublin 7. Salary – €33,500. As a Support Worker, you'll help to meet client needs on a nightly basis; you will provide in‑the‑moment support and safety to clients. You will contribute to ensuring effective and consistent best‑practice standards are followed in the Dublin Simon Community emergency accommodation services. The Support Worker role is an opportunity to gain frontline experience and many support workers graduate to project worker roles within the organisation. As well as our induction program, you will be provided with 10 training days throughout the year, as well as on‑the‑job coaching and mentoring, ensuring you have the support and training to succeed in this role.
Responsibilities
* Carry out health and safety checks as per local policy and recording of same.
* Provide support to the clients at night, recording on support plans, updating PASS and night bed list, encouraging sleep hygiene.
* Provide care interventions, including daily living skills support and relapse prevention support.
* Ensure all new clients receive a robust induction to the service and are aware of their rights and responsibilities.
* Ensure building is secure at night and that all systems are working (alarms, CCTV, emergency response details) and adhere to the lone working policy.
* Provide therapeutic and diversionary interventions, offering emotional and motivational support, promoting positive mental health attitudes, self‑esteem and self‑respect.
* Support the manager in the implementation of the strategic and operational action objectives.
* Take responsibility for developing and implementing strategic and operational goals.
* Prepare rooms for service user intake to ensure standards are maintained.
* Manage crisis and conflict situations.
* Ensure consistent handovers, diary, incident reports and follow‑ups, in accordance with organisation policies.
* Manage accommodation, ensuring routine maintenance, cleaning, security inspections and bedroom health and safety inspections occur in line with operational procedures and standards.
* Implement neighbourhood policy and manage it at all times.
* Provide active interventions; harm reduction, overdose prevention.
* Develop interpersonal skills, dealing with relationships, family liaison and behavioural management issues.
Essential Qualifications
Level 6, 7 or 8 in a relevant field with 6 months experience in a similar setting (including voluntary work and college placement) or Level 5 in relevant field with 12 months experience in a similar setting (including voluntary work and college placement).
* Sector: human health and social work activities
Career Level
* Experienced [Non‑Managerial]
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