The Merrion Hotel located in the heart of Georgian Dublin, opposite Government Buildings, is the capital's most luxurious five star hotel, and a proud member of The Leading Hotels of the World.
Created from an impeccable restoration of four Georgian Townhouses, the 142-bedroom and suite hotel is arranged around two 18th Century style gardens.
The Merrion is home to Restaurant Patrick Guilbaud, a Two Star Michelin Restaurant, The Cellar Bar, The Garden Room, and the intimate No. 23 Cocktail Bar.
Another key feature of The Merrion Hotel is its stunning art collection - the largest private collection of 19th and 20th century art in Ireland.
This art collection provides the inspiration for The Merrion's Art Tea.
The Merrion Hotel has partnered with Flow Hospitality Training to provide a bespoke learning management system for all of our team members.
The Merrion is the first hotel in Ireland to provide accredited and tailor-made training via Flow Hospitality Training.
The Merrion, one of Dublin's finest luxury hotels is recruiting for an experienced Head Concierge.
Reporting to the Director of Guest Relations, this is a full-time permanent role based onsite, 39 hours per week.
This role is responsible for assisting the Director of Guest Relations in planning, coordinating and directing the operations of the Concierge department, ensuring that all our guests receive the highest level of service before, during and after their stay.
Responsibilities
The successful candidate will oversee and manage a team comprising Supervisors, Doormen, and Car Valet Parkers.
They will have a proven track record in a Concierge role in a 5* hotel, will have a solid working knowledge of the Opera property Management system and will have a hands-on experience in managing teams.
They will also have a strong working knowledge of the English language both spoken and written.
Maintaining an up-to-date knowledge of local attractions, events, dining options, and other amenities, the Head Concierge will actively network and build key contacts within Dublin's hospitality, culture and events sectors.
Please note the successful candidate must be available to interview in person.
Qualifications
Proven experience in a Concierge role in a 5* hotel, solid working knowledge of Opera property Management system, hands-on experience in managing teams, strong working knowledge of English (spoken and written).
Benefits
Competitive pay rates
Free meals on duty
Free cleaning of company provided uniforms
EUR300 bonus for recommending a friend to work at The Merrion
Travel and Bike to Work - Tax saving Schemes, discounted parking in the city
Health and Dental Insurance payments
Contributory Pension Plan from the day you start work
Death in service benefit
Increased holiday entitlement with length of service
Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team
Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends
Free Employee Assistance Programme - free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members
Shift work & flexibility are required in this position.
About The Merrion
The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre.
Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens.
If you feel this is the role and Company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion.
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