Practice Secretary
Location:
Newgrange Medical Dundalk, Roden Court, Roden Pl, Townparks, Dundalk, Co. Louth
Start Date:
5th January 2025
Contract Type:
Permanent, full-time
Salary:
competitive salary depending on experience
About Us
Newgrange Medical Dundalk
, is a modern, patient-focused GP practice dedicated to delivering high-quality healthcare to our community. We are expanding our administrative team and seeking a professional and organised
Practice Secretary
to support our Practice Manager and clinical team.
The Role
As a
Practice Secretary
, you will be the first point of contact for patients and play a key role in ensuring the smooth and efficient running of the practice. This is a full-time position (Monday–Friday, 9am–6pm) with responsibilities including:
* Greeting patients and handling phone/email queries.
* Booking and managing appointments through practice management software.
* Maintaining accurate and GDPR-compliant patient records.
* Processing prescriptions, medical certificates, and referrals.
* Managing billing systems, patient payments, and financial records.
* Supporting clinical staff with correspondence, test results, and reporting.
* Filing, scanning, coding hospital letters, and managing recall systems.
* Preparing consulting rooms and maintaining stock of forms and supplies.
* Assisting with audits, HSE returns, and practice accreditation processes.
* Supporting practice events, staff training, and meetings.
* Covering for absent colleagues when required.
* A full list of duties will become available in the contract of employment.
What We're Looking For
* Strong organisational and communication skills.
* Professional, courteous manner with patients and colleagues.
* Computer literacy, with experience using practice/medical IT systems an advantage.
* Ability to work flexibly and as part of a team.
* Previous medical administration experience desirable, but full training will be provided.
* Commitment to confidentiality and GDPR compliance.
* Experience with Socrates preferable but not mandatory.
Terms & Benefits
* Full-time, 37.5 hours per week (Mon–Fri, 9am–6pm, 1-hour lunch break).
* Overtime paid at hourly rate when required.
* Annual leave in line with the Organisation of Working Time Act 1997 plus
two discretionary days
(employee's birthday + spouse/partner's birthday or chosen day).
- Uniform garments provided.
- Supportive, professional, and friendly team environment.
How to Apply
Please send your CV and a brief cover letter to