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Job Details
* Job Title: Operations Supervisor
* Location: Dublin Airport
* Salary: Between €35,000 - €37,000 P/Y + Monthly Commission
* Contract Type: Full-time, Permanent (40 hours/week)
* Shifts: Flexible schedule with two consecutive days off
* Requirements: Full EU B driving licence
Role Overview
Are you a proactive and hands-on leader looking to take the next step in your career? Our client, a leading name in the car rental industry, is seeking an Operations Supervisor to join their high-performing team at Dublin Airport. This is an exciting opportunity to thrive in a dynamic, fast-paced environment where customer service excellence and operational efficiency are priorities.
Key Responsibilities
1. Oversee day-to-day operations, ensuring all standard operating procedures are followed and identify areas for improvement.
2. Ensure the station is organized, clean, and facilities and equipment are well-maintained.
3. Manage shuttle bus operations and resolve operational issues promptly.
4. Plan and coordinate fleet availability to meet peak demand and service standards.
5. Monitor and improve customer satisfaction (NPS), ensuring high service levels.
6. Respond to customer queries and complaints professionally.
7. Conduct vehicle quality checks to meet brand standards.
8. Perform audits and support the Airport Manager with operational tasks.
Skills & Qualifications
1. Full EU B driving licence
2. Proven experience in operations or supervisory roles, ideally in transport, logistics, or car rental.
3. Strong problem-solving and analytical skills with a focus on continuous improvement.
4. Excellent organizational, time management, and multitasking abilities.
5. Proficiency in Microsoft Office and operational reporting.
6. Fluent in English (written and spoken).
Benefits
* 22 days holiday (increasing with service)
* Performance-based commission structure
* Medical refund scheme & enhanced sick pay
* Matched pension scheme (1.5% employer contribution)
* Enhanced maternity and paternity leave
* Employee discounts and benefit platform access
* Life assurance (2x basic salary)
* Employee Assistance Programme (EAP)
* Career development opportunities within a global organization
* Additional perks: Bike to Work Scheme, flu vaccination vouchers, and more
Apply now and drive your success forward!
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
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