Product Owner (ServiceNow) ****** Desired skills: Product Owner, ServiceNow, Dublin, Finance Product Owner - ServiceNow Location: Dublin (Hybrid) Industry: Financial Services Salary: 105K + Benefits A large multinational professional services organisation is seeking a Senior ServiceNow Product Owner to lead the enterprise wide ServiceNow product strategy.
This role owns the long term product vision, roadmap and governance for ServiceNow across a global organisation operating across multiple regions.
You will drive product performance, adoption and investment decisions while partnering with architecture, engineering, business leaders and IT executives to translate business needs into scalable ServiceNow products that deliver automation, compliance and measurable value.
Key Responsibilities * Define and own the ServiceNow product vision, strategy and roadmap * Govern product standards, policies and compliance * Build and lead a global ServiceNow Centre of Excellence * Manage product investment, budgets and prioritisation * Convert business requirements into product features and enhancements * Drive adoption and track business outcomes across all units * Balance strategic objectives with technical feasibility and product consistency * Oversee product stability, performance, upgrades and integrations * Lead delivery across ITSM, ITOM, ITAM, HRSD and additional modules * Measure product metrics, performance and impact * Promote continuous improvement, AI capabilities and innovation * Build, mentor and develop a high performing product team Requirements * 10 years IT experience, including 5 as a ServiceNow Product Owner or equivalent * Deep expertise across major ServiceNow modules * Proven success delivering enterprise scale ServiceNow products * Strong grounding in product governance, security and data quality * Familiarity with AI, automation and analytics within ServiceNow * Strong leadership, communication and stakeholder management skills * Ability to turn business requirements into product strategy * Experience managing teams and budgets in global environments * ServiceNow Product Owner certification or equivalent * Hybrid model with in office presence required Desirable * Additional ServiceNow certifications (CSA, CIS, CTA) * Experience in M