At Adare Manor, our vision is 'Beyond Everything' - a commitment to creating magical, unforgettable experiences for our guests and team alike. As a globally celebrated luxury resort, we are proud to have been named #1 Resort in Europe by Condé Nast Traveler for three consecutive years, awarded the Forbes Five-Star rating, and honoured with Michelin's highest distinction - 3 Keys. From our Michelin-starred dining to world-class golf, including hosting the 2027 Ryder Cup, Adare Manor is a place where excellence thrives. If you share our passion for pushing boundaries and delivering extraordinary experiences, we would love to welcome you to our award-winning team.
We are now recruiting for a Gate Concierge to join our team.
Overview
Gate Concierge is the initial welcoming face onto the Adare Manor Resort. They will be the first impression guests have as they enter the Resort. It is critical that this person is friendly and engaging with a naturally warm and welcoming personality. The ideal candidate should have good name and face recognition, relate names to people, and manage two directional access. Combined with the warm welcome is managing Resort traffic access/egress activity. Strong interpersonal skills and the ability to handle delicate situations at the entrance gate with sensitivity and respect are essential.
Responsibilities
* Provide a warm, professional welcome to guests at the gate and manage two directional access.
* Assist with traffic access/egress to the Resort, ensuring smooth and safe flow.
* Handle delicate situations at the entrance gate with sensitivity and respect.
* Relate guest names to faces and assist guests with information as part of Front of House.
* Maintain immaculate presentation and conduct at all times.
Front of House Team is the heartbeat of the hotel — one of the first to welcome guests and the go-to team for all Resort information and guest queries. Their professional attention to detail helps ensure a seamless guest stay.
Qualifications
* Immaculately presented and well-groomed.
* Ability to converse clearly in fluent English.
* Excellent interpersonal skills and the ability to manage crowd and traffic in a luxury resort environment.
Benefits
We offer an exceptional working environment, development opportunities, state-of-the-art equipment, and very competitive rates of pay and benefits.
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