Company DescriptionTitle: Front of House SupervisorLocation: Little Island, Co. CorkSalary: €15.50 per hourWorking Pattern: Full Time, 5 Days Over 7Hours: 40 Hours Per WeekBenefits:20 days holiday plus Bank HolidaysBirthday Day OffVolunteering daysGrandparent LeaveMaternity & Paternity LeaveBespoke training and development opportunitiesPension \ Health & Life CoverDiscounts available on our Hapi App; high street shops, holidays & cinemaWellbeing hubAccess to employee assistance programmeFree meals whilst at workCareer development opportunitiesLoyal Service AwardsCycle to Work SchemeDo you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a Front of House Supervisor who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.If you are a Front of House Supervisor who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from youJob DescriptionWe are seeking an enthusiastic and experienced Front of House Supervisor to join our team in Little Island, Cork. As a key member of our hospitality staff, you will be responsible for supporting the smooth operation of our front of house area, ensuring exceptional customer service and maintaining high standards of food and beverage presentation and service.Fostering a positive and collaborative work environmentOversee & Implement daily operation and customer flowEnsure compliance with health and safety regulations and maintain cleanliness standardsHandle customer inquiries, feedback, and complaints professionally and efficientlyCollaborate with the kitchen team to maintain seamless communication between front and back of houseTrain and support new staff members, promoting a culture of continuous improvementMonitor and maintain stock levels of front of house suppliesExecuting Hospitality events or functions with Support of ManagerQualifications Full Drivers Licence - Qualified to Drive in IrelandProven experience in a supervisory role within the hospitality or food service industryStrong organisational and communication abilitiesDemonstrated passion for food and exceptional customer serviceIn-depth knowledge of front of house operations and best practicesProficiency in health and safety regulations relevant to the food service industryExceptional attention to detail and ability to multitask in a fast-paced environmentFlexible and adaptable approach to workStrong problem-solving skillsProficient in basic computer skills for ordering and emailingAbility to work collaboratively with kitchen staff and other departmentsHospitality-related qualifications or certifications are desirable but not essentialAdditional InformationFor almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.Join us, and be part of the food revolutionBaxterStorey Values:ALWAYS VISIONARYWe strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.WHOLEHEARTEDLY POSITIVEWe are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.CREATIVELY COLLABORATIVEWe embrace our differences to push creativity and we work together to be better.FOREVER CONSCIOUSWe work together as a team to lead by example, protecting the planet and supporting local communities.Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.Join us and bring your unique perspective to our team.