About the Role
Aramark Workplace Solutions (AWS) is seeking a
Helpdesk Administrator
to join our Accounts Department. This role supports the delivery of contracted services to our clients and requires a proactive, self-motivated individual with strong organizational and communication skills.
Key Responsibilities
* Manage the OPW call and invoicing database, ensuring accurate data entry.
* Maintain and update electronic filing systems.
* Complete special assignments and administrative tasks as required.
* Present issues to the Accounts Supervisor for clarification.
* Liaise with maintenance contractors regarding service queries.
* Support Helpdesk operations when required (e.g., call logging, invoicing, general admin duties).
* Provide flexible support for general office, contract, and helpdesk administration duties.
Requirements
* Minimum
2 years' experience
in a similar facilities administration role.
* Excellent communication and interpersonal skills (telephone, email, and face-to-face).
* Strong organizational and planning abilities; able to prioritize multiple tasks.
* High attention to detail and ability to meet deadlines.
* Experience working in a fast-paced office environment.
* Ability to work independently and as part of a team.
* Education:
Leaving Certificate level or equivalent.
* Proficiency in MS Office (Word, Excel, PowerPoint).
* Basic understanding of health & safety practices.