Fixify, located in Cork, seeks a Manager for IT Operations who will lead a team of IT analysts and ensure a culture of excellence in help desk operations. You will be responsible for meeting SLA targets and improving processes while collaborating with operations and product teams. Ideal candidates will have at least 6 years in technology support, familiarity with help desk platforms like Zendesk, and strong leadership skills. This hybrid role includes both remote work and in-office time.
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