Job Overview
We are seeking a seasoned Senior Technical Lead to oversee our Security Systems team. This role involves leading a team of experienced Service Engineers in performing routine maintenance on CCTV systems, intruder alarm systems, and access control systems.
The successful candidate will have a minimum of 5 years of experience working as a Security Systems Engineer and the drive to manage a team. They will provide technical expertise and support day-to-day operations. Key responsibilities include:
* Supervising the Service Security Engineering Team
* Supporting the team with technical queries and providing solutions
* Collaborating with the Service Desk team to manage workloads, hours, and job completion rates
* Working across stakeholders from clients, sales, service desk, and engineering teams
Required Skills and Qualifications
To succeed in this role, you will need strong technical skills, particularly in IP Network environments and software integration. You should also possess supervisory skills, electrical engineering knowledge, and excellent communication skills. Additionally, you will need to keep all associated paperwork up to date, including training certifications, RAMS, Safe Pass, and reports for senior management weekly.
Benefits
This is an exciting opportunity to step into a leadership position and utilize your technical experience in a new capacity. If you are interested in progressing from hands-on technical work to management, we encourage you to apply with your CV for immediate consideration. A full clean driver's license is required.