Social network you want to login/join with:
col-narrow-left
Client:
Location:
Trim, Ireland
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
e7860d7ae529
Job Views:
5
Posted:
03.06.2025
Expiry Date:
18.07.2025
col-wide
Job Description:
At Trim Castle Hotel, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day. We are currently recruiting for a C&B Supervisor.
Role & Responsibilities:
Assist in the coordination of conferences, banquets, and events from planning stages to execution
Work closely with the Banqueting Manager to ensure all client requirements are met
Supervise and coordinate the activities of staff involved in conferences and banquets, including servers, event coordinators, and support staff
Provide guidance and support to ensure staff performs their duties effectively
Oversee the setup of event spaces, ensuring proper arrangement according to event type and client preferences
Coordinate logistical aspects, such as seating arrangements, equipment setup, and signage
Interact with clients and guests to address inquiries, resolve issues, and ensure a positive experience
Monitor the quality-of-service delivery and take corrective actions as required
Train new staff members on conference and banqueting procedures, service standards, and customer interaction
Conduct ongoing training sessions to enhance the skills of existing staff
Ensure that events meet or exceed established quality standard
Conduct inspections to ensure proper setup, cleanliness, and adherence to safety regulations
Maintain effective communication with the Banqueting Manager, staff, and other departments
Relay important information to staff and address any issues promptly
Requirements for the Role:
Previous experience in a supervisory role within the hospitality or events industry
Knowledge of event planning and banqueting procedures
Strong organisational and leadership skills
Excellent communication and interpersonal abilities
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Familiarity with health and safety regulations related to events
Flexibility to work evenings, weekends, and holidays as required by event schedules
Customer-focused mindset and dedication to delivering exceptional service
Complimentary meal on duty/Staff car parking/on line training platform/Family & Friends rates/Uniform provided
#J-18808-Ljbffr