CALLING ALL CUSTOMS MANAGERSLooking for something to cheer you up during the gloomy weather?A new professional challenge, perhaps?A valued client in North Dublin is seeking a seasonedCustoms Compliance Managerto join their growing team in Swords. This will be a test to relish for those customs professionals supervising teams looking to take the next step in their careers.ROLE & RESPONSIBILITIESOversee and support the Customs team in their daily activities through Team Leads and Supervisors.Ensure customs-compliant processes are in place and followedKeep up to date with HMRC and customs legislation changesWork closely with HR on recruitment, vacancies, and development needs, escalating any concerns where appropriate.Ensure probation reviews, performance appraisals, and KPI setting are consistently doneBuild positive relationships with customs authorities across all regions.Spot risks and delays early, fix them fast, and keep everyone informed.Support continuous improvement, training, and smarter ways of working.Develop and analyse KPIs to identify trends and areas to improve.Work closely with teams in Ireland and the UK to improve operational processes.Help develop procedures for our growing brokerage team.Support system testing, rollouts, and training.Maintain AEO status and overall compliance standards..Manage team holidays, absences, and rota planning to ensure adequate coverage.Identify training needs, organise sessions, and ensure all training is approved and accurately recorded on the BMS.Monitor and manage team performance using daily and weekly performance data, producing clear, actionable reports and identifying trends or areas for improvement.Collaborate with the BIE team to improve and streamline existing processes and data flows to the team.Oversee the onboarding process for new team membersTHE IDEAL CANDIDATE WILL HAVE..:3+ years supervising / managing teamsExcellent Customs brokerage, clearance and systems knowledge is essentialPossesses a positive outlook, promoting constructive responses to the challenges of work within their teamStrong knowledge of customs systems, requirements, and query resolution.In depth knowledge of customs clearance requirements and proceduresAbility to work in a fast-paced environment and meet deadlinesExcellent understanding of supply chains and of the freight forwarding arena