WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND's #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division.
We aim to offer smart luxury travelers inspiring connections & intuitive service in a stylish environment.
We are one of the best 5* luxury hotels in the country.
"Conrad is Empowering and Bold"
Benefits Working for Hilton means joining an international company with more than 6200 hotels worldwide, offering numerous benefits & career development opportunities such as:
Travel - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels globally.
Plus up to 70 nights of discounts for your Family and Friends.Team Member Gym – a dedicated gym with free access 7 days a week.Benefit – Discounted rates for Conrad Team members across various retailers.Development – Hilton provides various learning & development plans for all roles and career paths, including free access to LinkedIn Learning and Harvard ManageMentor.Holidays – 30 days holiday (including Bank Holidays) plus long service entitlement of an extra day per year, up to 5 additional days.Maternity & Paternity – Paid leave for eligible employees.On shift – Complimentary meals during shifts & uniforms provided.Bonus – Generous bonus scheme based on achievable targets.The Job Role Serve as a key point of contact for Guests and respond efficiently to Guest enquiries.Provide information, advice, and booking services for various Guest needs, including city tours, theatre tickets, restaurants, doctors, flights, among others.Process and deliver messages for Guests.Safely deliver and store Guest luggage.Stay informed about hotel services, VIP requests, and special events.Maintain orderliness and safety around the lobby and front door areas.Support Management in case of emergencies.Project a professional manner emphasizing hospitality and Guest service.Maintain a clean, healthy, and safe working environment.Follow policies and procedures when working with front of house equipment and property management systems.The ideal candidate should have: A positive attitude and good communication skills.A commitment to delivering high-quality customer service.Excellent grooming standards.Flexibility to adapt to different work situations.The ability to work independently and as part of a team.Knowledge of the local area.It would be advantageous if you also demonstrate:
Previous experience working as a Concierge in a hotel environment.
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