Job Title:Member Services Administrator(Credit Union)Location:On siteType:Full TimeStart Date:ImmediateAre you organised, detail-oriented, and eager to grow your career in financial services?Our client, a leading Credit Union, is seeking a Member Services Administrator to join theiroperations team. This is a fantastic opportunity to play a key role in supporting the smooth runningof the Credit Union while developing your expertise in payments, compliance, and member services.The RoleReporting to the Head of Operations, you will provide administrative support across all memberservice functions, ensuring that processes run seamlessly and members receive the high standard ofservice they expect. This is a varied role where accuracy, efficiency, and initiative are highly valued.Key ResponsibilitiesYour day-to-day work will include:Managing payment processing files, including:Submission of Realex paymentsStanding order instructions via Banking SystemsDirect Debit submissionsResolution of CT and online payment file errorsEnd-of-day reconciliation of payment filesAssisting with dormant account notifications and reportingSupporting new member on-boarding, including document review and applicationmanagementProviding back-office support across operations as requiredCarrying out additional administrative duties to support the Head of Operations and widerteamWhat we're Looking ForExcellent verbal and written communication skillsStrong organisational abilities with a keen eye for detailAbility to work independently, use initiative, and solve problems effectivelyProficiency in IT systems, with strong multitasking skillsA relevant qualification such as CUA, QFA, or progress towards same (advantageous)Why Join?Be part of a progressive, member-focused financial institutionGain exposure to a wide range of back-office and compliance processesCompetitive salary package, commensurate with experience and qualificationsWork in a supportive, collaborative environment with career development opportunitiesHow to ApplyClosing date for applications: 29th August 2025Please submit your CV and cover letter by email only to: Shortlisting may apply. Assessment will be based on the information provided in your application.