Job Summary:
This is a fantastic opportunity to join an innovative, forward-thinking company at the forefront of the green energy revolution. We are recruiting an Office Manager for a well-established and highly respected company in the renewable energy industry who are going through significant growth.
The role offers a fast-paced and varied working environment, making it ideal for a proactive and detail-oriented individual who enjoys being part of a collaborative team.
Main Responsibilities:
* Coordinate on-site activities in line with customer and design engineer requirements, maintaining open communication with clients and engineering teams.
* Serve as the primary point of contact for project updates, ensuring timely and professional communication via phone and email.
* Follow up on issued quotes and gather client feedback.
* Prepare and issue project contracts, set up new client accounts on the internal system.
* Compile and distribute essential project documentation such as Health & Safety files, MCS, G98 certificates, and client handover manuals.
* Support the Managing Director with job scheduling, particularly service visits across a customer base of 300+ accounts.
* Use work management software to plan and allocate tasks.
* Ensure accurate project documentation is completed and appropriately filed on the office Share Drive.
* Generate and deliver performance reports to the Director and participate in internal meetings.
* Handle customer queries in a professional, solution-focused manner, maintaining the company's positive reputation.
* Prepare sales invoices and statements, manage credit control, and process incoming purchase invoices.
* Oversee supplier accounts and facilitate payment processing for approval.
* Manage the company's social media platforms, uploading project updates and photos weekly to maintain engagement.
* Undertake any other relevant duties as directed by the company Directors.
Candidate Criteria:
* A strong academic background, with a good standard of literacy and numeracy (GCSE Maths & English or equivalent).
* Previous experience in a busy office environment.
* Proficiency in Microsoft Outlook, Word, Excel, and Power Point.
* Experience preparing reports, invoices, and documentation such as risk assessments and method statements.
* Comfortable working as part of a team and managing multiple priorities.
* Highly organised, with strong communication and problem-solving skills.