Role Description
Aligning to our Customer Strategy & Operations (CSO) organization and partnering with our Global Sales and Channel Leadership Teams, this role will play a critical part in building and maintaining a strong and flexible analytics foundation for Dropbox's Sales Analytics team.
This role will focus on driving consistency and scalability, bringing visibility to the metrics and insights that drive sales and channel performance, executing against business objectives, and driving operational excellence and governance inside of the team's scope.
As a Senior Insights Analyst, you will be working closely with Sales Leaders, Sales Strategy, Deal Operations, and Finance Leadership as a key business partner, as well as collaborating with DevOps and Engineering team(s) around infrastructure and governance.
This is a highly impactful role that requires being able to link analytics to business implications, define the optimal data structure and foundation to support these analytics needs, and transform the output into actionable, high-impact recommendations that drives revenue growth. A strong understanding of a sales led SaaS model - both motions and metrics - is a must.
We are looking for someone who gets excited about data and is driven by to find meaningful recommendations, construct intuitive visualizations, optimize data workflows, and be a strong mentor to team members on best practices and industry standards. The right person for this role will value data-driven insights, have an analytical approach to problem solving, and thrive in a fast-paced, fluid environment.
Responsibilities
Develop, maintain, and enhance recurring reports, dashboards, ad hoc analyses, and KPIs to provide actionable business insights.
Drive standardization of data definitions aligned to industry best practices.
Synthesize and communicate data into an insightful story related to sales performance, forecasting, pipeline trends, productivity, customer value, and progress against industry benchmarks and sales methodology KPIs.
Work with large, complex datasets, applying statistical analysis, quantitative techniques, and qualitative assessment to generate meaningful insights.
Apply expertise in data visualization and analytics to create best-in-class dashboards and scorecards that provide timely, accurate visibility into sales organization and seller performance.
Partner closely with the broader Dropbox ecosystem to develop data-driven recommendations that reduce seller friction and accelerate revenue growth.
Contribute to the scoping, design, and delivery of data requirements and schema design to support end-to-end reporting automation and standardization for Sales Analytics.
Build strong, cross-functional relationships, establishing credibility as a subject-matter expert in your field.
Requirements
At least 12 years experience in B2B sales/revenue analytics with sales/revenue operations experience and exposure to the broad revenue generation ecosystem
Exposure to business intelligence functions and the broad revenue generation ecosystem
Experience in SaaS, specifically leading and successfully launching enterprise level analytics solutions and programs
Extensive data visualization experience with Tableau, Salesforce, Excel (or equivalent tools)
Proficiency in SQL and Python (and/or R) with exposure to/understanding of ETL principles and querying large data lakes (e.g., Databricks)
Ability to tackle and solve complex technical problems with little direction
Strong analytical skills with expertise in contextualizing SaaS sales performance indicators
Experience building automated analytics and scorecards using cloud-based platforms
Strong and effective communication in technical and business settings, from IC to Executive
Preferred Qualifications
Passion for scaling and automation, with AI/ML experience a strong plus
Experience monitoring and improving CRM data hygiene and operating requirements
Preference for those with an Operational or Sales-facing background vs. pure analytics
Compensation Ireland Pay Range €89.100—€ EUR
The range listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.
Please note, OTE are for sales roles only.
Salary/OTE is just one component of Dropbox's total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations.
Company Description
Dropbox isn't just a workplace—it's a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you're meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.
Benefits
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
Perks Allowance to be used on what matters most to you, whether that's wellness, learning and development, food and groceries, and much more
Mental health and wellness benefits
Monthly Internet Allowance
Intern Social Stipend
Annual Emerging Talent Summit, travel and hotel accommodations provided
Additional benefits details are available upon request.
* Where group plans are not available, allowances may be provided
**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy
Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our AI philosophy .
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.