Job Title: Learning Management System Specialist
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As a key member of the organization, this role plays a vital part in delivering high-quality training solutions to support business objectives. The Learning Management System (LMS) Specialist will work closely with cross-functional teams to drive the planning and implementation of training programs, assess needs, generate/distribute metrics, maintain procedures, monitor effectiveness, enable process improvement, and support compliance activities.
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The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels. They will be proactive, flexible, and able to work effectively in a dynamic environment.
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Key Responsibilities:
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* Assess training needs for functional areas of responsibility and translate these into training requirements/solutions.
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* Provide LMS and system training to key stakeholders.
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* Partner with various functional groups to incorporate functional-based training programs into role-based curriculums, as appropriate.
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* Support NC/CAPAs related to the LMS.
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* Communicate system issues affecting training to drive awareness and timely resolution.
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* Investigate or recommend systemic improvements to the training system.
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* Represent LMS processes during regulatory body audits/inspections and support requests for training records and/or evidence for qualification.
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Required Skills and Qualifications:
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* Strong understanding of learning management systems and their applications.
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* Excellent analytical and problem-solving skills.
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* Ability to communicate complex technical information to non-technical stakeholders.
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* Proven track record of delivering training solutions that meet business objectives.
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* Flexibility and adaptability in a fast-paced environment.
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* Strong partnership and collaboration skills.
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* Effective written and verbal communication skills.
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Benefits:
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This role offers a competitive salary and benefits package, including opportunities for professional growth and development.
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Others:
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Additional duties and projects may be assigned as needed.