The Royal College of Physicians of Ireland is a postgraduate medical training college dedicatedto ensuring that doctors have the skills toprovide patients with the best possible care.
Founded in ****, the college supports doctors to enhance their skills, competencies, and professionalism throughout their working lives.
Through its Faculties and Institutes, The Royal College of Physicians of Ireland, offers medical training programmes, examinations, diplomas, and educational courses to equip doctors with the skills and knowledge they need to care for patients and run safe and efficient healthcare systems.
It also offers a range of educational diplomas and courses for learners in the wider healthcare sector.
Position
Role:
Business Transformation ChangeManager
Duration:
3 year Specific Purpose Contract
Closing Date:
2 February **** at 17:00
The Royal College of Physicians of Ireland (RCPI), with its Faculties and Institutes, provides postgraduate medical training and professional development opportunities to doctors working in 25 specialties.
Collectively, we are the largest provider of postgraduate medical training in Ireland.
Our mission is to ensure that patients receive the best possible care.
We do this by training and assessing doctors and providing accredited education and professional development programmes.
We also quality-assure standards in specialist medical practice and promote good health through our policy and public outreach initiatives.
Our members and senior management team are heavily involved in the current transformation of the Irish health service.
We work closely with the Medical Council of Ireland, the Health Service Executive, the Department of Health, and other postgraduate medical training bodies.
We are also undergoing significant internal changes.
We are implementing a major programme of transformation that has seen the creation of new business initiatives, the internationalisation of the organisation and closer collaboration with key policy leaders in healthcare.
We are continuing to adopt a more proactive and progressive role in the Irish and international health sector and have become a more outward-looking organisation in recent years as a result.
As new initiatives have been developed, our workforce has grown, and we now employ approximately 180 staff.
We value creativity and innovation and encourage our staff to'think outside the box'.
Our staff surveys consistently show that the Royal College of Physicians of Ireland isa great placeto work, with a friendly, supportive atmosphere and a sense that everyone is playing their part in improving Irish healthcare.
RCPI's vision is "A globally connected community of doctors improving people's health",and RCPI's mission is to develop and support our learners, trainees,membersand fellows to be leaders in healthcare delivery and transformation through training,educationand advocacy.
The Connect Programme
The "Connect Programme" is a large transformational initiative that will enable people, processes,technologyand organisational structures to develop capabilities to meet our mission.
The programme is driven by a sense of urgency, is broad in scope and impact, and will be delivered in parallel with ongoing operations.
The proposed change initiative and software solution upgrade aim to enable the transformation of the College.
This transformation will be enabled by changes in process and structure to critical College capabilities, including business development and recruitment, admissions/applications, registry and record management, training/educationdeliveryand services delivery.
These transformation changes will allow the College to enhance communication with prospective trainees, learners, members and fellows (TLMF) and applicants, and improve overall administrative efficiency.
This strategic initiativeseeksto establish RCPI as a leading institution in healthcare education and leadership by providing a seamless and personalised experience for all stakeholders.
Progress to date
Programme governance structure in place
Programme and project teams in place
As-Is andTo-Be mapping complete
Business requirements defined and documented
Some readiness projects complete
Current Status
Discovery and validation phase commencing
Implementation readiness projects underway
Business Transformation Change Manager
The Royal College of Physicians of Ireland (RCPI) is seeking an experienced and strategic Business Transformation Change Manager to support the delivery of the Change & Training workstream within the Connect Programme.
This is a major organisational transformation initiative aimed at modernising systems and improving services for trainees, learners, members, fellows and staff, embedding new and improved ways of working across the College.
The Change & Training workstream leads comprehensive change initiatives designed to strengthen RCPI's core capabilities, paving the way for new working methods and driving significant behavioural transformation.
This is essential for guiding RCPI from its current position to its intended future state, ensuring changes are fully integrated and embraced across the organisation.
Business Change Analysts play a pivotal role in facilitating the successful delivery of information technology and business change projects throughout RCPI.
The appointed individual will be tasked with designing and executing change management initiatives that promote understanding, reduce resistance and facilitate the effective integration of new systems and processes.
They will ensure the human aspect of change is proactively managed, with all stakeholders—both within and outside the organisation—engaged, supported and adequately prepared for the transition.
Reporting to the Connect Programme Manager, the Business Transformation Change Manager will work closely with senior leaders across the organisation, including HR, Communications, IT and other key departments.
The role will be responsible for the day-to-day line management and professional development of the Business Change Analysts, Training Lead and other relevant colleagues associated with the workstream, including mentoring and supporting junior change management resources and contributing to the development of internal change management capability.
Key Responsibilities
Stakeholder Engagement & Management
Proactively engage with a diverse range of stakeholders, including internal departments (HR, IT, Communications, Programme Management), senior leadership, external partners, regulatory bodies and end users (trainees, learners, members and fellows).
Map stakeholder groups, assess their influence and impact, and tailor engagement strategies to ensure buy-in and support at all levels
Collaborate with key stakeholders and project resources to conduct change impact and readiness assessments to understand the implications of change across departments and stakeholder groups for each project within the scope of the Connect Programme
Facilitate workshops and meetings with stakeholders to build shared understanding of the programme's vision, benefits and expected outcomes
Change Management Approach & Strategy
Lead the development and execution of a comprehensive change management strategy aligned with the Connect Programme's objectives and RCPI's strategic goals, ensuring seamless transitions and high adoption rates for new processes and technologies
Leverage industry-standard change management tools and platforms (e.g. Prosci ADKAR, Lean Six Sigma toolkits, project management software, stakeholder analysis tools, and communication platforms such as MS Teams and SharePoint) to plan, track and report on change initiatives
Identify, assess and proactively manage risks and issues related to change initiatives.
Develop mitigation strategies, maintain a risk register, and ensure timely escalation and resolution of barriers to successful change adoption
Ensure change initiatives align with RCPI policies, standards and regulatory requirements.
Maintain documentation and audit trails for change activities
Conduct change impact assessments and readiness evaluations.
Identify and manage anticipated resistance
Monitor and report on adoption and engagement, track key performance indicators and contribute to the continuous improvement of change management practices
Lead the delivery of clear, timely and targeted communications to support the Connect Programme.
Working closely with the Communications team and key stakeholders, ensure messaging aligns with programme objectives, promotes transparency, supports understanding and engagement, and enables a smooth transition to new ways of working.
Facilitate two-way communication to gather feedback and adapt messaging as required
Lead the change and engagement agenda for the Connect Programme, defining scope, tracking progress, promoting positive behaviours and embedding effective change
Benefits Management
Support the development and implementation of a benefits management framework, ensuring that change activities align with the realisation of measurable benefits
Collaborate with Project Managers and stakeholders to establish baseline KPIs and benefits realisation plans for each Connect project, and monitor and report on progress
Training Management
Collaborate with training teams to develop and deliver learning programmes
Provide coaching and support to senior leaders and managers to help them fulfil their change leadership roles
Mentor and develop junior change management colleagues, fostering growth and supporting contribution to the programme
Lead and manage a small team of Business Change Analysts, providing direction, support and professional development to ensure successful delivery of change initiatives
Act as a trusted advisor and coach to leaders and managers, supporting them in leading their teams through change
Requirements
Minimum of 6+ years' experience delivering organisational change management, change impact assessment and change readiness approaches within a complex or large-scale environment, from planning through to implementation and benefits realisation
Experience working within education, health, membership bodies or similarly complex organisations
Excellent communication, presentation and facilitation skills, with the ability to engage and influence senior leaders and stakeholders
Proven track record of delivering complex programmes using structured project management skills, with the ability to prioritise and manage multiple tasks
Strong teamwork and collaboration skills, with a proven ability to lead, support and develop colleagues within a cross-functional environment
Experience supporting benefits realisation and aligning change activities with strategic outcomes
Proven expertise in overseeing change management processes related to the deployment of MS Dynamics technologies and CRM applications
Expert applied knowledge of change management methodologies and processes (e.g. Prosci, Lean Six Sigma, Agile)
Ability to work independently and adapt to evolving programme needs
Proven ability to operate effectively in a dynamic and fast-paced environment
Qualifications
A relevant primary degree is required; a postgraduate qualification and/or change management certification (e.g. Prosci) is desirable
The success of the Business Transformation Change Manager will be evaluated based on the achievement of key milestones within the Connect Programme, stakeholder adoption rates, measurable improvements in process efficiency, and the realisation of defined benefits.
Performance indicators will include:
Delivery of change management outputs on time and within scope
Stakeholder engagement and satisfaction scores
Adoption and utilisation rates of new systems and processes
Achievement of training and communications objectives
Realisation of targeted benefits as defined in the benefits management framework
This is a unique opportunity to lead the change management activities of a high-impact transformation that will shape the future of RCPI.
If you are passionate about change, people and delivering meaningful outcomes, we would welcome your application.
Please submit your CV and a cover letter outlining your experience in leading transformational change and mentoring others.
1 Organisational Change Management Expertise
Conducting change impact and readiness assessments
Applying structured change methodologies (e.g., Prosci, Lean Six Sigma, Agile)
2 Stakeholder Engagement & Influence
Engaging senior leaders, internal teams, regulatory bodies, and external partners
Mapping stakeholder groups and tailoring engagement approaches
Producing clear and targeted communication for diverse audiences
Supporting transparent messaging for the Connect Programme
Facilitating two-way communication and feedback loops
4. Emotional Intelligence & Leadership
Coaching leaders through change
Managing and mentoring Business Change Analysts and training resources
Building trust, fostering collaboration, and modelling positive behaviours
5. Training & Capability Development
Supporting training design and delivery
Embedding new behaviours and working methods
Ensuring stakeholders have skills needed for transition
6. Benefits Realisation & Measurement
Defining KPIs and benefits plans
Tracking adoption, utilisation, and behavioural change
Ensuring outcomes align to strategic transformation objectives
7. Strategic & Analytical Thinking
Aligning change strategy to organisational goals
Evaluating impacts, risks, benefits and readiness
Translating business goals into actionable change activities
Working cross-functionally (HR, IT, Communications, Programme Management)
Supporting team development and capability building
Driving alignment across multiple projects and departments
Leave
We offer 21 days annual leave with an additional 3-4 college days as well as long service leave to all employees.
We also provide support for staff with Maternity, Sick, Parents, and Parental leave.
Wellbeing
An Employee Assistance Programme with Spectrum Life is available to all staff members as well as annual flu vaccine.
Flexible Hybrid working model
The RCPI offer a flexible 35-hour-a-week hybrid working model for all employees from their start date, giving staff the autonomy to work from home combined with time spent onsite.
Pension
A defined contribution pension scheme of 1.5% Employee contribution and RCPI contribution from commencement date with an increase after 18 months
Flexible Benefit
Pro-rata €1,500 annual flexible benefit upon completion of a successful probationary period.
Learning & Development
We offer CPD options including study leave and unlimited access to LinkedIn Learning.
Diversity and Inclusion
RCPI recognises the importance of equality, diversity, and inclusion.
We were recently awarded a Silver accreditation from Investors in Diversity.
We are an open and inclusive organisation that celebrates and welcomes diversity.
We lead initiatives that support, promote and demonstrate a culture of mutual respect, inclusivity, and diversity, as outlined in our Diversity and Inclusion policy
#J-*****-Ljbffr