Consumer Sales Manager, Africa Sales (Starlink)
Join SpaceX to lead the consumer sales strategy for Starlink in Africa, overseeing retail and online channel growth, partnership building, and market expansion.
Starlink is a revolutionary satellite constellation delivering low‑latency broadband internet worldwide. The Consumer Sales Team seeks a manager to drive retail strategy and execute in the Middle East and Africa, expanding Starlink’s consumer footprint and managing relationships with retail partners and distributors in target countries.
Responsibilities
* Define and execute comprehensive channel strategies for consumer (retail + online) sales, identifying target retailers, sales channels, and go‑to‑market approaches.
* Identify, establish, and grow strategic relationships with key retail partners (electronics retailers, distributors, etc.) that enable an online and offline strategy.
* Develop and manage sales forecasts, budgets, and KPIs. Drive aggressive sales targets and implement initiatives to achieve and exceed them. Analyze sales data to identify trends, opportunities, and areas for improvement.
* Collaborate with product and marketing teams to develop compelling retail merchandising strategies, in‑store displays, product demonstrations, and sales tools that effectively communicate Starlink’s value proposition to consumers.
* Negotiate and close partnership deals between SpaceX and omnichannel customers, including retail, niche resellers, and B2B partners.
* Conduct ongoing market research and competitive analysis to stay abreast of industry trends, consumer behaviors, and competitive activities within the Middle East and Africa’s broadband and retail sectors.
* Work closely with marketing, product management, engineering, finance, compliance, and legal teams to ensure a cohesive and integrated go‑to‑market plan that supports the Middle East and Africa business.
* Serve as the primary point of contact for assigned retail customers, including onboarding, account management, and long‑term growth of the relationship and revenue – especially focusing on:
o Acting as an extreme owner of the assigned region to realize forecasted revenue on or ahead of schedule, identifying and communicating readiness levels, requirements, schedules, and risks.
o Collaborating with cross‑functional teams (engineering, regulatory, business, planning, etc.).
o Synthesizing complex information and making actionable recommendations to leadership.
o Collecting, communicating, and championing customer feedback to drive programmatic and technical development that supports overall Starlink business goals.
Basic Qualifications
* Bachelor’s degree in an engineering or business discipline.
* 3+ years of experience working with customers to support a technical product or service.
* Fluent in English and French.
Preferred Skills And Experience
* Proven retail industry experience (consumer electronics, CPG, or FMCG).
* Strong communication and negotiation skills.
* Strong written and verbal communication skills in English and French.
* Experience developing go‑to‑market strategies or building sales channels in international markets with a proven track record of successfully launching and scaling new products across Africa.
* Independently motivated, with a demonstrated track record of project ownership.
* Strong interpersonal, presentation, and negotiation skills.
* Demonstrated technical aptitude in a professional setting.
* Familiarity with satellite communications and/or the retail landscape in the Middle East and Africa, its key partners, sales cycles, and consumer purchasing behaviors.
* MBA or master’s degree with a business or engineering focused curriculum.
Additional Requirements
* Must be available to work extended hours and/or weekends as needed to support critical milestones or operations.
* Must be willing to travel to other SpaceX offices and customer locations as needed up to 50%.
* This is NOT a remote position and would require relocation if not local to the Dublin, Ireland area.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Aviation and Aerospace Component Manufacturing
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