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Customer base account director

Dublin
Kainos Group plc
Account director
€100,000 - €125,000 a year
Posted: 5 October
Offer description

You will join our Customer Base Sales team selling into enterprise level clients across the world. You will work inside our Sales & Marketing function with a core focus on commercial activity. You will join a high performing team that thrives in a high-pressure environment. We are an international and super fun team that is diverse and collaborative.You are a team player with a positive can-do attitude and entrepreneurial mindset. Ideally, you have a strong understanding of Workday and or other HR and Finance platforms. You are located near our Belfast, Northern Ireland sales hub. You thrive in a dynamic fast-moving environment that is constantly adapting to change. Willingness to travel at least once per quarter for client visits, conferences, and user groups. This person flourishes in a quota driven, highly competitive, high performance and pressurised environment. You pose the ability to plan and prioritise your time effectively to meet deadlines in accordance with business and customer requirements.**MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:** You are an entrepreneurial and commercially minded individual who has a strong track record of business development achievements in Customer Base sales and or Account Management roles. You have a flair for building long standing customer relationships based on trust and an in depth understanding of customer commercial behaviours. You will establish, maintain, and oversee our mutually beneficial customer relationships spanning C-Level to HRIT Ops.In this role, you are the Account lead for Large Enterprise Accounts in a defined sales territory across the UK, IRL and EMEA regions. You are responsible and accountable for all Kainos Workday Product commercial activity and account management matters with these customers. You will work in close partnership with our Customer Value Management teams to ensure our customers achieve maximum return on investment from existing products and in turn pave the way for future growth. Your key responsibilities will include: will need to meet retention and growth targets in line with Kainos objectives. As part of this, you will structure, pitch and position commercial offers to our customers is in line with Kainos commercial strategy and goals. You are an experienced and strong negotiator who interfaces with senior stakeholders. You have experience of presenting, refining and positioning sales proposals that achieve an expected outcome for Kainos and our customers.you will work with enterprise level clients, most of our customers are very complex and require an experienced Account Director to lead and leverage a wider multi-disciplinary team. You often work closely with colleagues from other business units as well as industry partners to ensure that cross-selling opportunities are maximised.**Essential Requirements:** Demonstrable ability to actively listen, communicate effectively, present and influence credibly and effectively at all levels of the organisation, including executive and C-level.Excellent writing and presentation skills with proven capability of delivering a business value-based proposal in a highly competitive market.Great networking skills and the ability to build strong and appropriate relationships with senior stakeholders.Broad technology experience and a sound awareness of technology trends and their potential impact on current and future projectsAbility to operate successfully in a highly competitive, high performance and pressurised environment, making sensible decisions that don’t compromise Kainos reputation and valuesAbility to plan and meet deadlines in accordance with business and customer requirementsGreat negotiation skills, both from a commercial and contract perspectiveAbility to analyse and utilise data points in the construction of a business case for both internal and external stakeholders.Proficiency in Dynamics 365 or other CRM (SFDC, HubSpot etc.).Ability to operate in a dynamic fast-moving environment that is constantly adapting to change.Desirable Experience:Account Management experience with HR, HCM, Financial Management, or Payroll applications Knowledge of IT business development, Account Management processes and contract management with demonstrable experience of winning, retaining and growing long term SaaS partnerships and contracts with significant values associatedExperience of maintaining accurate and timely customer Account Plans, Pipeline and Forecast data in internal business systems (CRM)Proven track record of success in an Account Management, Customer Base Sales growth and retention focused roleAt Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people’s lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That’s why we’ve been ranked in the Sunday Times Top 100 Best Companies on numerous occasions.For more information, see .
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