Operations Director
We are seeking an experienced Operations Director to drive efficiency, structure, and scale across our retail stores, e-commerce platform, and head office.
Main Responsibilities:
* Lead daily operations across multiple sites.
* Oversee financial management, budgeting, procurement, and compliance.
* Manage human resources processes, including payroll, recruitment, onboarding, and employee relations.
* Support and develop store managers, oversee new store openings, and manage supplier relationships.
* Own e-commerce operations, ensuring seamless integration with Shopify, logistics, and customer delivery.
* Collaborate closely with senior leadership on reporting, strategy, and business planning.
Essential Skills and Qualifications:
* 10+ years of experience in retail operations or a related field.
* Strong background in finance, budgeting, and cost control.
* Advanced Microsoft Office skills, with expertise in Excel.
* Solid knowledge of human resources, including compliance and employee management.
* Demonstrated ability to implement policies and processes in a fast-paced environment.
* Excellent organisational skills, with a hands-on approach to problem-solving.
Benefits:
This role offers the opportunity to work in a dynamic environment, driving growth and improvement across our business.
About the Role:
This is a challenging and rewarding opportunity for an experienced operations professional to join our team.