Job Title
: Business Transformation Programme Manager
Reporting to
: Chief Operating Officer
Contract Type
: Three Year Fixed Term Contract
Hours of work
: Full Time (35 Hours/week) – 9am to 5pm – Mon to Fri
Location
: The Society operates a hybrid working model with a combination of remote and in-person (Dublin office) working
Office Days
: Office attendance days are Wednesday & Thursday weekly
The Role
We are seeking an experienced Programme Manager to lead and deliver strategic transformation initiatives across the Irish Cancer Society.
This role will lead the organisation through a large systems transformation project aimed at enhancing our organisational effectiveness and impact.
The successful candidate will play a key role in identifying opportunities for transformation, shaping future-state operating models, and delivering large-scale change initiatives, including but not limited to CRM transformation and optimisation.
They will work collaboratively across departments to ensure solutions are aligned with organisational strategy and deliver meaningful outcomes for stakeholders.
This is a high-impact role requiring strong experience in complex organisational environments, stakeholder engagement, and the delivery of end-to-end transformation programmes.
Key Responsibilities
Transformation Programme & Delivery
Work with technology teams to translate systems migrations/updates into business transformation initiatives that improve organisational effectiveness and service delivery.
Lead the design and delivery of these transformation initiatives across business units – fundraising, services etc.
Work with cross-functional teams to identify opportunities to modernise processes, systems, and operating models across the organisation.
Develop and implement transformation roadmaps aligned with organisational strategy and priorities.
Ensure initiatives deliver measurable improvements in efficiency, service quality, and organisational capability.
Work closely with all teams to ensure systems effectively support business processes and organisational needs.
Support the selection, implementation, or optimisation of digital platforms and tools.
Proactively identify and mitigate risks to the project milestones, providing clear and timely updates to senior stakeholders.
Effectively manage the programme budget and work with programme steering committee to ensure solid financial management of same.
Business Process Improvement
Work with our Business Analyst and others to analyse current-state processes and identify opportunities for process optimisation and simplification.
Design and implement future-state business processes that enable improved performance and scalability.
Introduce best practices in process mapping, continuous improvement, and operational excellence, at all levels of the organisation.
Stakeholder Engagement
Partner with senior leaders and operational teams to understand challenges and opportunities for improvement.
Facilitate cross-functional collaboration to ensure transformation initiatives are effectively adopted.
Communicate transformation goals, progress, and outcomes to stakeholders across the organisation.
Change Management
Ensure effective change management approaches are embedded across transformation initiatives.
Ensure there are effective communication plans in place to support the change management effort across the organisation.
Support teams through transitions to new processes, systems, and ways of working.
Promote a culture of continuous improvement and innovation.
The Person
You will be a strategic thinker with a practical delivery mindset, strong communication skills and a comfort in navigating complex organisational structures and competing priorities.
You will have a proactive and solutions-focused approach that is embedded in a collaborative mindset.
You will have experience in large change management projects and be willing to challenge the status quo.
Most importantly, you will be committed to the Society's mission and drive to improve the lives of people with cancer.
Experience
Significant experience in business transformation, operational improvement, or organisational change roles.
Proven track record delivering large-scale transformation programmes in complex organisations.
Experience with systems transformation initiatives, ideally including CRM implementation or optimisation.
Experience working across multiple stakeholders and functions in large or complex environments.
Skills & Capabilities
Strong business analysis and process improvement skills.
Ability to translate strategic objectives into practical transformation initiatives.
Excellent stakeholder engagement and influencing skills, including at senior leadership level.
Strong programme or project delivery capability.
Experience in change management and organisational adoption.
Desirable
Familiarity with digital transformation frameworks or methodologies.
Relevant qualifications in business analysis, programme management, or change management.
Benefits
23 days Annual Leave a year or Pro Rata equivalent, plus public holidays, Good Friday and Christmas Eve (if it falls on a working day)
Service Days - Additional days awarded to reflect long service with the Society.
Sick Pay Scheme (following Probationary period)
Flexitime
Defined Contribution Pension Scheme - new starters will join the pension from the date of commencement of employment with the Society.
The current contribution rate ranges from a contribution of 3%, 5% or a maximum of 8% of basic salary.
Group membership for VHI and HSF (health plans)
Bus/Rail Ticket Scheme and Cycle to Work Scheme
Death In Service Benefit (from commencement of employment)
Paid Family Leave (Maternity, Paternity, Adoptive, Force Majeure and compassionate Leave)
Learning and Development Programmes
Educational Assistance (Study and Examination Leave)
Employee Assistance Programme (EAP)
Optional Flu vaccine provided
Closing date for applications
: close of business 24th May ****
The Irish Cancer Society is an equal opportunity employer.
We celebrate diversity and are committed to building an inclusive environment for all employees.
We know that the more inclusive we are, the better our work will be.
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