Vacancy Number: 27338Category: Business Support, Customer Service (Entry)Job Type: Full-timePosition DescriptionThe Networks Training Centre at ESB Networks is a dynamic environment supporting a wide range of training activities for both ESB staff and external participants. It is also the central hub for ESB's apprenticeship programme, currently hosting over 300 apprentices.We are looking to recruit a team member with a strong service orientation to join our Training Design & Systems team. The primary responsibilities of this position include scheduling and coordinating training courses, issuing invitations, maintaining accurate records, and ensuring efficient course delivery. Additionally, the role encompasses various administrative duties that support the Centre's daily operations.Key ResponsibilitiesThe role includes a wide range of responsibilities, including but not limited to:Course setup and scheduling on SAP Success FactorsCoordinate course invitations and optimising course enrolmentsRecording attendance sheets and associated task records for all course participants on SAP Success Factors & SharePointReporting on training needs/delivered using ESB systemsSupport reception and customer service for the ESB Networks Training CentreDemonstrate flexibility, adaptability to change, and commitment to continuous improvementExperience and QualificationEssentialA minimum of two years experienceExcellent attention to detail.Quality approach to the management of data and recordsStrong communication skillsProvide a flexible approach to work to ensure the delivery of excellent customer serviceAbility to engage with and influence multiple stakeholdersKnowledge of Corporate IT systemsDesirableWorking knowledge of SAP HCM systems would be an advantageHigh level of proficiency on MS Office Applications/SharePointLocationNetworks Training Centre, PortlaoiseReporting toTraining Design & Systems Manager, Networks Training CentreWhy Work with Us?Opportunity to lead Ireland's transition to net zero carbon futureCareer development through mentoring and trainingCorporate Social Responsibility OpportunitiesSports and Social ClubsNetworking opportunitiesCredit UnionGenerous PensionAccess to staff well-being programmesGenerous parental leave entitlementsStrong values-based and inclusive cultureStrong commitment to diversity, equity and inclusionGreat team environment working to our Core Values: Courageous, Caring, Driven and TrustedSalary€32,000 - €38,000 per annum.Closing Date10th of October 2025Diversity, Equity and Inclusion StatementESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, About ESBJoin us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland's leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.