Company DescriptionAt AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.We're one global team driven by our common purpose to deliver a better world. Join us.Job DescriptionWe are looking for an experienced Contract Director who will be responsible for leading the successful delivery of client partner services within major infrastructure programmes. This senior leadership role ensures that contractual obligations are met, internal structures are aligned for effective delivery, and quality assurance processes are embedded throughout the lifecycle of the programme.Here's what you'll do:Oversee the management and performance of client partner services contractsResolve contract-related issues and ensure seamless service deliveryLead the implementation of contract management strategies and proceduresGovern quality assurance and compliance across all service areasManage onboarding and deployment of resourcesFoster collaboration with client organisations and stakeholdersMaintain accountability for contract performance and service executionStrategic and Operational LeadershipExperience providing strategic direction and leadership in contract management within large and complex organisations.Demonstrated ability to develop and implement contract management strategies aligned with programme goals and client expectations.Experience in setting up and leading contract governance frameworks, including performance management systems and escalation protocols.Commercial and Contractual ExpertiseStrong understanding of various contract forms, particularly NEC, FIDIC, and bespoke agreements.Experience negotiating and administering contracts at a senior level, including change control, claims management, and dispute resolution.Ability to embed contract management standard operating procedures and ensure compliance with legal and regulatory requirements.Performance and Relationship ManagementExperience establishing and managing contractor performance frameworks, including KPIs, SLAs, and continuous improvement initiatives.Proven ability to build and maintain strong commercial relationships that enhance programme performance and delivery outcomes.Skilled in managing complex stakeholder environments, including government bodies, local authorities, consultants, and delivery partners.Technical Programme DeliveryExperience overseeing the design and delivery of technically complex projects in the architectural, engineering, or construction sectors.Ability to integrate technical, commercial, and programme requirements to ensure cohesive and efficient delivery.Familiarity with digital tools and systems used in programme management, contract administration, and performance reporting.Ready to push the limits of what’s possible?Here’s what we’re looking for:Proven progressive experience in contract management within major capital programmes, ideally in sectors such as transport, utilities, energy, or construction.Significant direct experience managing contracts across the full project lifecycle—from procurement and mobilisation through to delivery including construction phase, close-out, and post-completion review—on high-value infrastructure projects.Proven track record of successfully delivering complex, multi-disciplinary programmes involving multiple stakeholders, contractors, and delivery partners.Strong leadership and coordination of large, multidisciplinary teamsAbility to manage multiple technical requirements and drive efficiencyProficiency in MS Office and project management toolsExcellent communication, negotiation, and stakeholder engagement skillsHigh attention to detail and ability to manage client expectationsAbility to resolve risks and issues proactivelyStrategic thinking with the ability to take a holistic viewStrong prioritisation and time management capabilitiesQualificationsBachelor’s degree in Civil Engineering or equivalent (required)Project or Programme Management qualification (desirable)Accreditation in relevant safety or compliance standards (desirable)Chartered Engineer status and membership in a recognised professional institution (desirable)We are an Equal Opportunity Employer and welcome applications from all qualified candidates. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role.
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