At Western Care we aim to provide the most appropriate care, in the most appropriate setting for the people we support.
And right now, we are looking to grow and support our team across County Mayo.Why not be part of a progressive team, that's delivering for its community.Western Care - Supporting People To Live Their Lives.Clerical Officer Grade IIIBallyhaunis, Co.
Mayo Permanent 17.5 hours per week - (Monday to Friday 9.30am to 1.00pm)Reference Number 2025-174AClosing Date September 26th, 2025 Application DetailsPlease apply using current C.V.Further enquiries to Heather Melia, Area Manager Tel: 087-1990738Please note Panels may be formed as a result of this competition for similar posts within the Organisation Job BriefThe successful candidate will provide administrative support in the assigned Departments.
The duties will include proactively and responsively communicating both internally and externally as required thus ensuring an efficient service level is maintained.
(full job description below)Qualification & Requirements for the role:Leaving Certificate mandatoryAdministration Qualification desirableMinimum 3 years previous experience of working in a busy administration role is requiredCompetent and proficient in the use of MS Word / Excel & DatabasesAbility to work under pressure to meet deadlinesAttention to detail is essentialBe a good communicatorAbility to work on own and as part of a teamSalary ScaleClerical Officer Grade III (Scale Range €27,275 to €44,205 per annum)Employment Benefitso Competitive salaryo Pension and Life Insurance Scheme o Annual leave in excess of statutory entitlemento Premiums including anti-social payments on residential rosterso Dedicated learning and developmento Flexible working opportunities o Staff initiatives e.g. Employee Assistance Programme, Bike-to-Work Schemeo Sick pay schemeJob DescriptionPurpose of Job: The successful candidate will provide administrative support which will include proactively and responsively communicating both internally and externally as required thus ensuring an efficient service level is maintained.Reporting Relationship: As assignedMain Duties & Responsibilities: Maintaining the administration element required in assigned Area/DepartmentMaintain and develop database systems to support the serviceEffective records and filing retrieval system in line with FOI ActEnsuring accurate attention to detail and consistent adherence to procedures within areas of responsibilityEnsuring deadlines are met and service levels maintainedMaintain electronic diary and calendar bookingsScreening of telephone calls and appropriate actionSupport the assigned manager in meeting preparation, including but not limited to, booking meeting rooms, issuing notifications, recording the meeting and providing an accurate set of minutes for distribution following meetingsProvide necessary support in relation to HIQA/New Directions and other regulatory bodies where requiredProvide support to the overall function of the Organisation as required e.g. reception dutiesThe above is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the grade, which may be assigned to him/her from time to timeRequirements of the role:Previous experience of working in a busy administration role is requiredCompetent and proficient in the use of MS Word / Excel & DatabasesConfidentiality is a key requirement for this roleAbility to work under pressure to meet deadlinesAttention to detail is essentialBe a good communicatorAbility to work on own and as part of a team Working Relationships and Communication:Understand and operate all relevant local and organisational procedure, directives and general information made available through the line manager.Develop and contribute to good working relationships in the Organisation and with all other relevant personnel.Report to and appraise line manager or designate of all work-related issues and difficulties.Follow the Association's Grievance and Disciplinary Procedure, available in the Association's guidelines.Maintain strict confidentiality relating to matters regarding personnel and services.Attend and actively participate in staff meetings as required.Actively participate in supervisory support as per Organisation Procedure.
General:Promote and develop good community networks, which support inclusion and integration for persons supported.Promote a positive image and name of the Association in the wider community.Be accountable and responsible for input into service planning and delivery, together with job performance as per role within the Association.Promote dignity at work and show respect to persons supported, colleagues and stakeholders in the course of duty.
Act in a confidential manner when dealing with personal information relating to persons supported, families and staff.Attend staff training events as required and implement learning in the workplace.Perform any other appropriate duties as requested by manager/supervisor.
Conditions:The Job Description forms an integral part of the Contract of Employment, together with the Association's Guidelines.To engage with and use the technology systems and packages provided by the Association to support day to day work and future planning needs.You will receive support and supervision from your line manager regarding your day-to-day work through the Supervisory Support Process in place in the Association.