Leisure and Fitness Centre Job Description
This role focuses on delivering exceptional customer service, driving commercial growth, and leading a motivated team.
* Oversight of daily operations ensures high standards of cleanliness, safety, and service are consistently met.
* Leadership and support of the team, including lifeguards, fitness instructors, and front-of-house staff, is key to success.
* Creative membership campaigns, events, and social media activities boost engagement and participation.
* Financial performance monitoring, budget management, and payroll oversight ensure targets are achieved.
* Training, team development, and performance reviews enhance employee capabilities and productivity.
* Promotion of facilities internally and locally increases awareness and drives business growth.
* Compliance with health and safety regulations, as well as pool plant operations, is paramount.
* Customer feedback is handled professionally, with improvements implemented where necessary.
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The ideal candidate will possess excellent leadership skills, be commercially savvy, and have a strong focus on customer satisfaction.
A rewarding opportunity awaits for someone who can drive growth, improve processes, and lead a talented team to deliver exceptional results.