Unlock Your Potential as an Irish Language Support Specialist
We are seeking a highly skilled and motivated individual to join our team as an Irish Language Support Specialist. This is a unique opportunity to leverage your language skills in the fast-paced world of technology.
Job Description
* Provide exceptional customer service through multi-channel support (phone, email, chat) ensuring high levels of customer satisfaction.
* Become proficient in advanced CRM software and ticketing systems to efficiently resolve customer inquiries.
* Troubleshoot issues, develop innovative solutions and communicate complex concepts simply.
Requirements & Qualifications:
1. Achieve full professional fluency in Irish and English with excellent written communication skills for effective documentation and reports.
2. Possess natural problem-solving abilities with the capacity for structured thought processes. Adaptability paired with quick learning curves will enable success within diverse situations under pressure./