Returns Agent Position
This role is an excellent opportunity for those seeking a position that requires flexibility, teamwork and attention to detail. Our team at Dublin Airport is looking for an experienced Returns Agent who can effectively greet and assist customers during vehicle return, ensuring a smooth and professional experience.
Key Responsibilities:
* Greet and assist customers during vehicle return procedures.
* Collaborate with colleagues to manage vehicle check-ins in a timely manner.
* Inspect vehicles for damage and report findings according to company protocols.
* Communicate any new vehicle damage to the relevant department.
* Coordinate with fleet supervisors to ensure vehicles meet company standards.
* Process workshop vehicles and identify those requiring maintenance or servicing.
* Accurately complete all administrative tasks in line with operating procedures.
* Follow safety protocols and contribute to a safe working environment.
* Provide support to other departments as required.
Required Skills and Qualifications:
* Full clean B driving license held for a minimum of two years.
* Ability to work outdoors for extended periods in varying weather conditions.
* Strong communication and interpersonal skills for face-to-face customer interaction.
* Capacity to work effectively within a team in a high-pressure, fast-paced environment.
* Flexibility to work a rotating shift schedule across five days, between 5am and 1am.
* Prior experience in car rental or vehicle sales is desirable but not essential (full training provided).
* Candidates must currently reside within commuting distance with full working rights.
Benefits and Other Information:
Please note that this job description has been modified to fit your requirements. If you are interested in this position, please submit your application through the appropriate channels.