Job Opportunity
This role involves overseeing and managing a portfolio of residential developments, including administration, credit control, insurance policies, claims, requisitions, and reports for clients and senior management team.
The successful candidate will be responsible for coordinating activities, scheduling work assignments, setting priorities, and directing work to support staff.
* Manage client queries via post, fax, phone, and email.
* Review and manage credit control issues of Owners' Management Companies (OMCs).
* Liaise with Operations Department regarding work required on each development.
* Liaise with Accounts department regarding audited accounts.
* Attend AGMs and other meetings as required.
* Operate and monitor SLAs for Management Companies.
* Conduct site visits as prescribed by individual SLAs.
* Prepare reports for clients and senior management team.
Familiarity with MUD legislation is also desirable.
A degree-qualified candidate with proven management experience in a recognised organisation within the property industry is essential.
The ideal candidate will possess strong leadership, customer service, problem-solving, decision-making, multitasking, communication, and organisational skills.