Role Description
This is a full-time, on-site role for an Operations Analyst
. The Operations Analyst will be responsible for evaluating and improving operational processes to enhance efficiency, reduce costs, and optimize business performance. This role involves analyzing key metrics, identifying areas of improvement, and working with various departments to streamline operations. The Operations Analyst will collaborate with cross-functional teams to ensure that operational goals are met, provide data-driven insights for decision-making, and support the development of strategies to improve the company's overall effectiveness and productivity.
Qualifications
* Strong analytical and problem-solving skills with the ability to identify inefficiencies and recommend solutions to improve business operations
* Proficiency in
data analysis tools
such as
Microsoft Excel
,
SQL
,
Power BI
, or
Tableau
to analyze and visualize operational data
* Experience in tracking and analyzing
Key Performance Indicators (KPIs)
to measure and optimize operational performance
* Solid understanding of
business processes
and the ability to identify areas for improvement and cost-saving opportunities
* Familiarity with
process improvement methodologies
such as
Lean
,
Six Sigma
, or
Agile
is a plus
* Strong attention to detail, with the ability to spot discrepancies or bottlenecks in operational workflows
* Excellent communication skills to present data and operational insights to both technical and non-technical stakeholders
* Ability to work collaboratively with different departments to implement operational changes and process improvements
* Ability to manage multiple tasks and projects in a fast-paced, deadline-driven environment
* Experience with
ERP systems
,
CRM systems
, or other enterprise software is an advantage
* Familiarity with
project management tools
(e.g.,
Asana
,
Trello
,
Jira
) is a plus
* Bachelor's degree in
Business Administration
,
Operations Management
,
Supply Chain Management
, or a related field is preferred
* Previous experience in an
operations analysis
or
business operations
role is highly desirable