Overview
A fantastic opportunity to join the team at Mount Wolseley Hotel, Spa & Golf Resort as a Day Porter.
Mount Wolseley Hotel in Carlow is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City. The Mount Wolseley Luxury 4* Golf & Spa Resort Hotel offers luxury hotel accommodation with an elegant, chic interior and ultra-modern amenities and impeccable service.
Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including a 20m Indoor Pool, this hotel provides a premier hospitality experience.
Responsibilities
Acting as the first point of contact, you will provide a warm, friendly and courteous welcome to our customers.
Responsibilities to include but are not limited to:
* To deliver a high quality service to Hotel guests.
* To professionally represent Mount Wolseley at all times.
* Advising on hotel facilities.
* Assisting Hotel guests with luggage.
* Food and beverage service.
* Ensuring Public Areas, including public toilets, couches and chairs in Foyer are kept clean and tidy.
* Cleaning away crockery/glasses from tables in Foyer/Library/Front of Reception.
* Ensuring that the front entrance outside and inside mat door is clean and presentable.
* Checking on meeting rooms Siddeleys/Healys and Austin so that they are presentable for show-arounds.
* Keeping all equipment stored safely in conference store.
* Function and Meeting Room set-ups, including assisting with audio-visual set-ups, i.e. TVs, DVDs, Over-Head Projectors, etc.
* Reporting any maintenance problems to the maintenance staff and manager on duty.
* To carry out duties instructed by the manager on duty.
About The Role
Requirements
Ability to work 5 out of 7 Days- Weekend required. Late Nights Required upon request.
Desired Experience: Experience in hospitality.
Perks and Benefits
* Very competitive hourly wage
* PRSA pension scheme
* Career progression opportunities across the Windward group
* Employee Assistance Programme
* Digital Wellness Programme
* Complimentary, high quality meals on duty including breakfast, lunch & dinner
* Complimentary barista-style coffee
* Discounted room & dining rates in Windward properties for you as well as friends and family
* Refer-a-friend scheme
* Training and development opportunities dedicated to your development
* Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
About Windward Management
Mount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join Us Today as a Day Porter!
Skills Needed
Exceptional Customer Service Skills
About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. The company is committed to investing in its people and creating a supportive and dynamic environment with opportunities to grow within a thriving sector.
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