Job Title
The role of a Technical Advisor within the customer service department is to coordinate and support Liebherr service engineers, customers, and globally located mixed sales companies.
Main Responsibilities include but are not limited to:
* Plan and coordinate service and support for full range of products and services from Liebherr Customer Service.
* Deliver timely support for customers, both directly and indirectly through network of mixed sales companies (MSC).
* Provision of on-site support, in emergency cases.
* Preparation and delivery of technical reports on project/job completion.
* Training of clients, employees, and apprentices both on-site and in-house.
Required Skills and Qualifications
To be successful in this role, applicants should possess:
* A third level qualification in engineering or applicable trade.
* Working knowledge of MS office suite of programs.
* Strong communication skills in written and spoken English.
* Experience in a similar technical support role.
Benefits
Liebherr offers a competitive salary, pension scheme, training and development opportunities, subsidized canteen, retailer discounts, travel opportunities, sports and social club, cycle to work scheme.
Others
This role requires a highly motivated individual with excellent organizational skills, who can work independently while also fitting into a team. The ideal candidate will have a careful, conscientious, and methodical approach. We look forward to receiving your online application.